Click & Collect from IronmongeryDirect...

IronmongeryDirect has launched a new Click & Collect service, providing even greater flexibility and choice of delivery options for customers on its range of 18,000 in-stock products.

Customers can order their products as usual from the wide range of architectural ironmongery, seals, sealants and adhesives as well as fire protection products and simply select the Click & Collect option at the checkout. Orders will then be delivered to a convenient network of local pick-up points the next day when ordered before 8pm. These pick-up points include branches of stores such as Sainsburys, Matalan, Homebase, Currys PC World, Rowlands Pharmacy as well as select local convenience shops. There is a pick-up location within a 10 minute drive of 90% of the UK population, meaning there is almost always a suitable option for customers.

The IronmongeryDirect Click & Collect service is free on orders over £45 + VAT, or only £3.95 on orders under £45 + VAT, compared to £5.95 for standard delivery on orders under £45 + VAT. It is offered in addition to the current delivery choices, including next day delivery seven days a week as well as before 10:30am and before 12pm options for weekdays. Customers are able to choose Click & Collect delivery via the website or when ordering by phone.

Tom Ramshaw, Director and Head of Operations, at IronmongeryDirect said: “We have expanded our choice of delivery methods to give greater flexibility and improve the customer experience. For trade professionals, waiting at busy trade counters for products and missing deliveries can cause delays on jobs and frustrations for customers. By offering the opportunity to choose a location that’s convenient, we are making it easier for customers to get the products they need exactly when and where they are needed. And fast. We plan to implement further delivery options in 2020, adding thousands of additional pick-up locations, giving even more choice to customers.”

IronmongeryDirect has been supplying architectural ironmongery to tradespeople for over 50 years and now has the UK’s biggest range with over 18,000 products, including top trade brands. All ironmongery products have a minimum five-year guarantee so customers can be sure of quality and monitoring of competitor prices means customers always get the best deal. Customers also benefit from the hassle-free returns promise and can send items back free of charge for a full refund. If customers need any advice or technical support, IronmongeryDirect’s skilled and highly knowledgeable team of GAI (Guild of Architectural Ironmongers) qualified specialists is available 7 days a week.

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